Marc Abramowitz » Retrospect Express HD “didn’t compare at offset” problems

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6/30/2005

Retrospect Express HD “didn’t compare at offset” problems

June 30th 2005 Posted to Computers, Software, Windows

This happened to me once before with the Retrospect Express HD software that came with my Maxtor OneTouch external hard drive, but I don’t remember how I fixed it :-(.

6/30/2005 3:12:31 AM: Copying Maxtor OneTouch (J:)
6/30/2005 3:15:34 AM: Snapshot stored, 16.6 MB
6/30/2005 3:15:48 AM: Comparing Maxtor OneTouch (J:)
File "J:My PicturesHawaiiMauiRoad to HanaIMG_1528.JPG":
didn't compare at offset 128 in stream ...
File "J:My PicturesSelected Hawaii picsMauiHaleakala & HanaIMG_1528.JPG":
didn't compare at offset 128 in stream ...
6/30/2005 3:15:52 AM: 2 execution errors
Completed: 2 files, 896 KB
Performance: 35.0 MB/minute (52.5 copy, 52.5 compare)
Duration: 00:03:20 (00:03:16 idle/loading/preparing)

I did a disk check and now I’m defragging and hoping that clears up the problem.

Maybe if that doesn’t work, then I’ll try the steps that I took to fix my other problem. Completely different problem, but I suspect that blowing away the Retrospect metadata might be a cure for a lot of consistency problems.