Last night I received a small envelope in the mail from Palm. It was stamped “Replacement parts enclosed” and I was puzzled because I didn’t remember ordering any parts from them.
It turns out that they’re sending out replacement SIM trays to all Treo 650 Cingular Wireless customers. Apparently, the original tray doesn’t provide a tight enough fit for some SIM cards and can cause malfunctions. The new SIM tray has some additional ribbing to hold the card in place.
Kudos to Palm for supporting their customers and simply automatically sending out the part to those affected.