Possible solution to iTunes for Windows install hanging on QuickTime install

Marc Windows 7 Comments

I managed to solve the problem I was having with installing iTunes that I just blogged about a few minutes ago:

What is up with iTunes/QuickTime for Windows?

Hopefully, this solutions works for the tons of other people that are having this problem… This seems to have worked for at least one person (http://forums.ipodlounge.com/showthread.php?s=&postid=534780#post534780)

Here’s what I did:

  1. Install QuickTime with the QuickTime standalone installer. If you already have QuickTime working, you probably can skip this.
  2. Launch the iTunes 4.7.1 installer.
  3. Like clockwork, it does a bunch of stuff and the hangs at “installing QuickTime…”
  4. Hit Ctrl+Alt+Del and bring up the Task Manager and select the “Processes” tab.
  5. Looks for a process called “QuickTimeFullInstaller.exe” and select it and then hit “End Process”.
  6. iTunes installer wakes up and proceeds with the result of the installation.
  7. When iTunes is done installing, it asks you if you want to reboot. I wasn’t about to argue with it after the previous hassles I had gone through… 🙂
  8. iTunes works! Play Gavin DeGraw to celebrate!
  9. Attempt to disseminate said knowledge to as many people that were having this problem as possible. I will probably do a few replies on the iTunes for Windows forums to let people know that this worked for me.

7 thoughts on “Possible solution to iTunes for Windows install hanging on QuickTime install”

  2. Works for me too. System: Windows 2000. The instant I clicked End Task on QuickTime installer, it finished the rest of the iTunes install in a snap. Hopefully other people find this helpful.

  3. This appears to be related to running a ssh server. I am running windows with the cygwin sshd service and I have to disable the service to allow the quicktime install to complete then I re-enable the service.

    Very weird. I have also noticed other applications (punkbuster) conflicting with this service.

    –Dave

  4. Interesting…

    I am running cygwin with an sshd, so that is quite possible what I was running into as well.

  5. Holy crap, I’ve been battling this for ages. The problem appears to be Cygwin services in general. I’m not running sshd but I am running Cygwin cron. As soon as I stopped the service. iTunes installer merrily went about it’s business. Thanks all!!!

  6. Ditto! Quitting OpenSSH solved it! Thanks a bunch to the commenters!!

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