Ooh yeah, 1983 all over again. Gotta buy this. Hope it’s as good as I remember it.

…but I can’t.

Well we’ve moved all our stuff from the old place to the new place. Only problem is we have a zillion boxes to unpack now and we don’t know where to put anything and our feet are kind of achey from going up and down stairs carrying heavy boxes.

Today our AT&T DSL stopped working. I tried the usual rebooting of the router and modem to no avail.

A few days ago I placed an order with AT&T to move our DSL to our new place as of Saturday the 8th. Well at least I thought I did. AT&T tech support says the order was effective today and that’s why our DSL is gone. Should be a simple matter to just turn it back on for a couple more days, right? Well at least some of the customer support people think that there is nothing that can be done. Another guy told me “it should be working now”. Since up to that point minus 30 seconds it had not been working, I asked what he had done. Silence. After asking in 2 or 3 more ways, he answered with a vague response which I am not sure of but I think it amounted to “No I didn’t do anything, but I checked and it should be working.” Umm, well it’s not. Recognizing a dead end when I see one, I thanked him for his time and hung up. I’ll probably try to call a few more times as usually I find some techs are way better than others and often you just need the right one to solve the problem.

The real kicker for me is that I thought I was being smart by calling early to schedule the move so we wouldn’t have any interrution in service, but now as a result of calling early, I’ve got an interruption in service. Perhaps it’s wiser to just wait until you’re at a new place before moving service. I figure the time right before the move is more hectic than afterwards, so waiting may be a good tradeoff.